Will heroic Charakters be deleted

Discussion in 'Player Support' started by howaboutno, Jul 19, 2016.

  1. howaboutno New Member

    Hey radar, can you read? Unbelievable.
    Customer support sent me HERE with this question.

    WILL HEROIC CHARACTERS WHOSE PAYMENT WAS CHARGED BACK BE DELETED?

    CUSTOMER SUPPORT SAID TO ASK ON THE OFFICIAL FORUMS
  2. phattoni Augur

    not sure about deleted, but any account that is involved in any kind of charge back is usually perma banned when caught.
  3. howaboutno New Member

    For anyone interested, i showed the previous (locked) thread to Customer Support. I got the following answer (in 2 hours, to be fair!):

    Gruesse,

    in dieser Angelegenheit werden wir scheinbar nichts weiter unternehmen.
    Sie haben eine Warnung erhalten und falls es zu weiteren Rueckbuchungen kommt, kann Ihr Account gebannt werden.
    Bitte kaufen Sie keine Keys von Drittanbietern.

    Danke fuer die Kenntnisnahme.

    MfG

    Customer Support
    Daybreak Games


    translation:

    Greetings,

    appearantly (!) we won't take any further actions.
    You received a warning, and if there will be any more chargebacks, your account may be banned.
    please do not buy keys from third party websites

    thanks for your acknowledgement
    ------------------------------------------------------

    the "appearantly" doesn't really soothe me at all tbh, but let's see how it goes.
    i will wait a few more weeks before buying TBM/resubscribing,
  4. nildiar Lorekeeper

    Jul 20, 3:27 PM PDT

    At this moment there are no plans to remove Heroic Bundles. However, it should not be ruled out.
    That is the response I got from my petition soo yea leaves me no faith