Unable to log on

Discussion in 'Player Support' started by Caitie, Dec 9, 2015.

  1. Caitie New Member

  2. Ealdien New Member

    Ditto

    Ok figured it out. It is trying to update the dll file, so it cannot do this if you have another instance of EQ running. Shut down all accounts, then log on and that will update it, then you can log on the other accounts.
  3. Caitie New Member

    Thanks - I do have another instance running.