Unable to access account

Discussion in 'Player Support' started by Jesscon, Sep 7, 2015.

  1. Jesscon New Member

    Trying to recover an old account of mine, unsure why support has not contacted me when it has been a week already since I started ticket.. is anyone in these forums able to further assist me with this issue??? thank you.
  2. Jenkins New Member

    I too had the same problem, all access members (gold account) get priority over f2p accounts. Once i did all access, i got a reply pretty quick and they sorted my issue out.
  3. Grove Augur

    In general, it is taking longer than a week to reply to petitions. Be patient a while longer.