yep something is going on, my account just went from a all access player, to free! .. SOE please look into this ASAP.
Same issues here. Whatever it is this is the 4th time it's happened since May so whatever is causing it really needs to be rooted out & resolved permanently. Please keep us informed on any progress in this matter.
I am having this problem on my desktop pc for 2 of my 3 accounts. Really needs solved or we need compensated (again!) for missed time and the repetitiveness of this problem. ticket opened
when I try and login I get a message I have no valid subscription, I cant even login at all. my all access / GOLD is all gone, I cant even submit a support ticket says my account is free and I need gold to submit lol what a screw over on weekend.... off to go shopping at supermarket.
it would not let me pull up the petition from the browser had to run it from my browser by itself and then goto EQ page and support
Error NBE-1013 on my primary account as well, but my second account is working fine. Both accounts are on a yearly subscription, btw.
I'm getting There was an error completing your request. Please try again. at the patcher when I try to login, still. I've heard others are able to get in? I have one account, all access........
I believe I was the first to post about this Error NBE-1013, but someone deleted my thread. But yes. Same problem here. Unable to get past the Patcher.
Sony, it has been an hour and a half since posting by TSR-AlexS; how about an update? I still can't get in. Also, the link on the patcher for Support still does not go to a web page. When is THAT going to be fixed?
I am having the same issue. My oldest account cant log in but my new account can! Both are All Access
And they merge threads about account issues with berserker DPS issues and put them into veteran's forum, it SOE and they are incompotent
I got a text from a friend that they were able to get in, so appears accounts are being fixed in stages?
Getting that NBE-1013 error on my main acct.... isnt kool at all. you guys fixing this or what. ive got a raid starting soon ><