I logged out to swap accounts. Cannot get back in. No connection to log in server. Anyone else? I'm on Firiona Vie if that makes a difference.
They posted that this was coming, but they said there could be "intermittent issues with launch pad". I think we're on 3 hours+ of people not able to log in this time. That's a bit more than intermittent.
I'd suggest people start putting in tickets. 5 hours of no one being able to log in doesn't qualify as 'intermittent' in any sense of the word. I'm wondering if they're even aware of how messed up things are right now.
Dreamweaver 17:48 Uhr (CET): [ALERT] The ops team is aware of the issue players are experiencing with the log in server. This is separate from the ongoing commerce maintenance and is being investigated.
Sorry everyone, I was having forum access issues as well. The login issue at this moment is likely unrelated to the maintenance which is why it's not addressed in that announcement. Ops is working on the problem. I apologize for the inconvenience and thank you all for your patience.
Dreamweaver runs all social media, including these forums, the discord, twitter, etc. You won't get any information until DW receives it, which could be *hours* after the incident occurs as it appears DW is the only one available to acknowledge any problems.
And if they are still working from home, that would complicate the flow of information even more. Add in problems that crop up after the usual working hours and it gets even more difficult at times.