Could a Dev maybe provide an update? Not being able to read General chat for more than a minute is really quite annoying.
Reminder to please privately send me your account name, character name, server, and when you ran into this issue. Your info helps us look into the issue.
Every single character on every single server in the game on every account isn't enough info? LOL Serverwide channels don't work. Not sure why our account info matters.
Go to any account, type, for example: /join serverwide.eqresource:eqresource or whatever, doesn't work. Says the channel is not found. You've nuked the channels so we can no longer join. This isn't a player issue, its your issue.
We are working on fixing this. It is more difficult because it requires collaboration between different departments. We will update the thread with more info when we can.
Not to jinx it, but as of yesterday, after more than 2 months, my chat channels seem to be working again !
The day when everything was lagging and raiding was next to suicidal - I HAD channels! Now, no lag - and no channels
I'm alarmed this might not be fixed in time for the expansion. Judging from the earlier response it wasn't clear that this affects everyone? I don't think this can be understated: any community joining cross-server channels has effectively been purged for months now. That's... not good, to put it mildly. Hopefully this can be fixed ASAP. Thanks for the update.
Glad you guys got your serverwides... However, chat channels are still poofing here after a few minutes being on. Come back after zoning, then poof again. Prior to the patch they worked for the most part all weekend. Now it's back to the way they were with vanishing.