What's with the late notices of weekly specials?

Discussion in 'Gotham City (General Gameplay)' started by Prindacerk, Aug 11, 2025.

  1. Miranda31 Committed Player

    Sorry, could you restate this - I'm not completely clear about what you mean.
  2. Miranda31 Committed Player

    Here's the problem in a nutshell - I have added the "hours after" reset and server reboot to make it more universally clear what happened. The timings are in AEST and have been rounded to the nearest half hour.
    Forum10:36 AM Wednesday (+16.5 hrs, +11.5 hrs)
    https://forums.daybreakgames.com/dcuo/index.php?threads/fearful-day-aftershock.335220/
    Discord9:02 AM Wednesday (+15 hrs, +11.5 hrs)
    X - 9:03 AM Wednesday (+15 hrs, +11.5 hrs)
    Facebook 9:02 Wednesday (+15 hrs, +11.5 hrs)
    I compared this to the previous regime (taking September 2022 as the example for no reason except I landed there while looking and there was a triple event)
    Triple Death Metal - post restart September 1-September 7
    https://forums.daybreakgames.com/dcuo/index.php?threads/triple-death-metal-new-rewards.324444/
    Forum: September 1 at 2:10 AM AEST - this was 9:00 AM PT on the 31st, so -16 hrs (b/c daylight time) and -21 hrs. I remember often getting info about bonus weeks when I got up in the morning on the day of weekly reset and this would have been no exception. This forum discussed it then in relation to the devs preferring to keep info under wraps until quite late the day before.
    Facebook: couldn't find anything except a double currency week in June 2022
    X: ditto
    Discord: There's discussion on the new-player-questions thread, about the timing, but the person had to post a clip of the post on the forum. It would have been between reset and server restart, it was that sort of question.
    So I acknowledge that the other social media outlets were underutilised and I suspect one of Voltera's roles is to see them all more active. But we shouldn't be sacrificing utility for the appearance of engagement. I don't know if Mepps had to chivvy the devs ahead of time to get details to post, or whether the reset being earlier in the week has compromised Voltera's ability to provide information ahead of schedule - all I know is that it's not a very satisfactory situation right now.
    • Like x 2
  3. TI99Kitty Loyal Player

    Well, if the information isn't worth putting up on the official forum or the official website (or god forbid, on the game's launcher), then I guess it's just not important enough to know. I'm not signing up with Discord for this one game.
    • Like x 2
  4. Time Beacon Well-Known Player

    I hope eve etc are getting paid to do the job!!
    • Like x 2
  5. Photonaxon Well-Known Player

    Symptom of lazy developer. If you don't want to do it, get someone to do it or hire someone.
    • Like x 1
  6. FluffyCloud99 Committed Player

    Lets also not forget about the constant switching in where they post certain things. Examples:
    - Various contests on FACEBOOK only. Of all things, Facebook
    - Talking in General Chat on the DISCORD about future upcoming things or things that should be communicated community wide
    - Talking in old threads on the FORUMS or replying with no information whatsoever other than "We will take this into account"...Then nothing happens
    - Server specific competitions that exclude many people when they are quite capable of running them on many servers as the devs/CM play on PC. Do a small intermission break, close the game, select EU servers and then do more of the contest, include your community.
    - Complete radio silence on MANY things. I.e. Bugs, events, test server, dev insight on why/how things work.

    I'm not one to judge someone's job title or what they do... but "community manager" is there to bridge the gap in the community and be a defining part of it. At the moment the Creator League does the job of the community manager for the most part. They make the content, announce the changes probably days before the real announcement comes out.

    If DCUO makes an announcement, Content Creators will flock to it and make videos anyways. Multiverse had the right idea because now he can freely speak on it, give his criticisms and still get the views and attention from the post. Sure its a day or 2 later than Metanite, but the same info still goes out, its just a matter of who people prefer to watch.
    • Like x 1
  7. BumblingB I got better.

    You misunderstand what partnered creators can and cannot say in their videos. This is the same for all games that have a partnered program.

    They CAN speak their minds on negative elements of the game.
    They CAN share what is told they can share.
    They CANNOT incite toxic behavior.
    They CANNOT share anything outside of what is told they can share.

    All the members of the launch of the Creator League were held to this. Chill was left for something that we are not privy to. (We will never know.) Multi left, because he felt he was restricted (at least that's what he says.) Eve does speak her mind about things. (Which all 3 did.) She has said she didn't like certain changes the game has gone through, including the most recent bonus items from the DLC vendors that were just introduced.

    In regards to what you said above, most games don't usually take information from multiple social media outlets. They just usually post to them and only source from the one they monitor closely. It's obvious with the new team, they seem to take less from the forums, but I do think it's the biggest source of feedback they receive still. Especially since they recently moved the Discord mods to the forums. Which means they want to handle the forums more effeciently.

    Are we in a lack of communication swing of the pendulum? Unfortunately, that's a yes. I haven't seen a dev post anything in quite a while. For the most part, it's just been the CMs. The only communication we get from the devs have been live streams or promotional videos. It's a new landscape for the game.

    When it comes to promotional contests and what not. I think that goes in the preference of the CMs or they have some sort of connection to the platform it is run on. Facebook seemed to have been liked by Mepps and the one who predated him. Which is why most of the contests were Facebook exclusive. This switched to twitter around the time when we used to be able to see twitter posts on the forums. But that resulted in the devs being stalked and most of the devs opted out of their feeds being seen or were hidden/private. Discord is useful because of how popular it is with the gaming community and the current CM probably likes the platform. The forums still exist and a good resource to keep, since it's owned and operated from the company. While all other platforms are not. Are the forums a mess and breaks every so often? Yes... Unfortunately, yes. But we do still have it and maybe we will get it fixed, like the EQ forums ended up.
    • Like x 1
  8. Miranda31 Committed Player

    I agree with most of your comments, but the last part is not straightforward. Community Managers should look at the game demographics to decide where to put their energy, but they should also consider effectiveness. It shouldn't just be about them and their preferences.

    I don't care if Voltera or any other community manager cut their teeth on planning WoW raids on Discord, I don't think it's a good platform for information sharing in a global game. A few years ago a friend of mine who is a gamer said in a discussion: "Zoom for meetings. Facebook for arranging and planning. Webex for collaborating. Discord for strike teams." The context wasn't gaming per se, but I think it's an insightful one regarding the utility or otherwise of various platforms. And here I go back to agreeing with you that we are in a lack of communication space, and I wish it were different.
    • Like x 1
  9. undrline Moderator

    Personally, I think that might be the elephant in the room. I think there might be a fear when the veteran community - who knows Forums have long been a big piece of this game - see the changes in the game, replacing a good portion of the established team, and the use of other communications platforms. I think some are starting to wonder if the goal is to force a shift in game demographics and community tone. But no, I think DBG sees the different platforms serving different purposes. I don't think it's intentional for them to favor one over the other. The elephant concerns may have merit, but I don't think the communication tools are evidence of that.

    To the point of this thread, asking (nicely) what expectations there should be for communication is perfectly reasonable. Asking why they do what they do, or to commit to a schedule is unlikely to be fruitful, but we can certainly try.
  10. BumblingB I got better.

    They are only people. It is a job that could end up being replaced with AI in the future too. Which results in more rigid lack of communication and can be worse.
    Not saying I agree with it, but I do want to point out that most of the games I play do it. If they even communicate anymore, since most games are going to the no longer even talking to the community.
  11. Wiccan028 Well-Known Player

    Sorry this is my work week (got four days left) soo my brain cells are kind of all reserved for other things, sorry about not being clear the first time.

    I can think of several games that utilize their own game sponsored forums first and than rely on other things. But they do utilize the forums they have.

    These forums used to be utilized but at the end of the day are really the back burner so to speak.
    • Like x 3
  12. Wiccan028 Well-Known Player

    I don't disagree with you at all. One would suspect that the forums that exist for the game would have the same information at the same time and not be a second class citizen.
    • Like x 2