So this has been a problem that's been stewing for a while, but in the last two episodes it's becoming clear that the game needs a proper venue to learn support roles. Here's how it currently goes: You start a new toon, you decide to try a new support role, and you get railroaded through the low level content up to roughly the last 3 episodes. By the time you get there, the natural expectation is of course that you know your role, but before that you simply never get the chance, as you get straight carried. And now that you're in the current content, people get mad at you for even trying to learn, because of course you shouldn't be learning at the endpoint, and you get blocked, cussed out, kicked, harassed by pm, etc. This, and to a certain degree this community's toxicity, has certainly deterred me from learning new support roles, and I'm not the only one. Now, this used to be fine. There were enough support roles to go around, let them handle it. Not so much now. I waited an hour on USPC for a troll for FGSr, and judging by the LFG chats for the current episode content, the same problem is persisting. There is an obvious drought of support roles, especially tanks and trolls, and an untapped supply of people who would be willing to learn. Bottom line: We need a way for people to get familiarized with support roles before endgame content.