I have been a legendary member for a about a year and a half but last night when I got home from work I went to log on and it said I would need to deactivate characters because I had 8/6. So i did then it showed my money was in escrow. I then went to check my account information and it showed I was in SOE all access standing and a thank you for being a member sign. It also showed my account as being active. My credit card info was up to date it expires in 2016 so why am I no longer legendary? I took advantage of the offer to pay every three months for 29.99 but something has happened. Could someone please look into this?