I have the game and was able to play it last summer but wanted to play again only to find out after sending friends a "friend referral code" that I cannot play DC Universe myself. I get this error from the launcher: LaunchPad was unable to connect. Please check the network connection or try again later. If the problem persists, please visit http://www.soe.com/help for assistance. (4-404). I don't know what else to do. I have done the following: Tried reinstalling the game and fixing/repairing the install. I have read the advice in this and it did not help: http://steamcommunity.com/app/24200/discussions/0/846956269217088976/ I have researched online and found an web browser way to login and that did work: https://lp.soe.com/dcuo/live/ My login works. Still, launching the launcher from my computer does not. Is the browser broken? Where can I get a new one? It is updating from the lp/soe.com site .. so it can't be a browser issue. Firewall is disabled so it can't be that (I have it disabled for games) The above is the launcher... And below is the website: Why does it not work from the launcher but work from the site?? Also what is a 4-404 error? Edit: Even though it was an answer for PlanetSide it was still Launcher related. Seems that I found what 4-404 stands for: " LAUNCHPAD: ERROR 4-404 This error on the LaunchPad indicates that the login servers are currently experiencing issues. These issues may happen periodically and should be resolved within a few minutes.".