While downloading the new update the LaunchPad closes/crashes <5min into the download (about 5M-10M). There is no error message, it just closes. Re-opening the LaunchPad shows that the amount downloaded & intalled (after several attempts I am now 600M remaining). * OS: Windows 7 Pro - 64bit Troubleshooting performed thus-far: Downloaded new setup installer per MEPPS post: - receive error message when after selecting the folder the game is currently installed (per MEPPS instructions on the same post) "Cannot install to root folder..." (even when I "run as administrator") -when I select "troubleshoit compatability" it suggests running in Win XP, no longer errors when selecting the folder mentioned above, an installer progress bar appears - runs - closes, DirectX installer opens - fails after accepting terms - closes, C++ installer opens - installs - closes. Windows comparability report states that the setup file is "incompatable" - Issue with the LaunchPad remains with no change. Questions: - Is this an issue due to me using the 64bit version of Win7? - Is there a setup installer for 64bit PC OS? - Has anyone with Win7 64bit also had this issue & resolved it? - If so what steps were necessary? Thanks!
I had this same problem, but I kept doing opening the launchpad and restarting. After the 10th try, it worked.
That would have been nice, but no such luck for me. Well past 10 attempts last night. I'll see what information the forums generate & try again after work. If it still happens I'll submit a ticket to tech support.