Installer crashing

Discussion in 'Game Support' started by MerKat, Jun 28, 2017.

  1. MerKat New Player

    This first started with the short cut being broken when I clicked on it, then I tried to uninstall and had a very hard time trying to do that but got it done, then I reinstalled now the installer crashes when is is at about 4 or 5%
  2. LadyLightning Issue Tracker Volunteer

    Your PC is probably infected or your Windows broken - or both.
  3. MerKat New Player

    It is not either of those things
  4. LadyLightning Issue Tracker Volunteer

    Did you set up all security permissions as explained by DBG's help page?

    Other that that all that remains is a broken windows, because the Launchpad is actually a very simple piece of software, but relies heavily on Windows assets.
  5. MerKat New Player

    My OS is fine and I don't have any malware, I don't have a proxy or restrictions from any security software I was just playing the game fine Tuesday and on Wednesday the game was broken
  6. MerKat New Player

    I should have said launchpad was broken on Wednesday
  7. LadyLightning Issue Tracker Volunteer

    It seems you don't know what a proxy server is or where it is installed: It has othing to do with your security software.

    It is in your Internet Settings, which you will find in your browser or system settings.
  8. MerKat New Player

    I do know what a proxy server is and I do not use one
  9. LadyLightning Issue Tracker Volunteer

    Well, I have run out of suggestions. Ask Daybreak Games support (which I hope you already had done).