Forum Guidelines

Discussion in 'Announcements' started by Mepps, Feb 14, 2013.

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  1. Mepps Sr. Community Manager

    Daybreak Games Forum Guidelines

    1) Be respectful and courteous - The purpose of these Forums and other official, Daybreak Games-maintained communication channels is to create a positive and constructive atmosphere for discussion about Daybreak Games Games and topics meaningful to our communities. While we may at times disagree with one another, it is important to maintain an atmosphere of civility and respect so that all voices may be heard. Disagreements with others are acceptable, but must be expressed in a reasonable and polite manner.

    2) Communicate constructively - It is important for any communication, whether between players or directly with Daybreak Games employees, to be constructive. Posts without constructive commentary distract from or otherwise reduce the visibility of valuable communication and discourages others from participating in the conversation. Do not misquote developers or spread misinformation.

    A few examples of non-constructive communication are as follows:

    • Off-topic commentary for specific forum - topics or conversation inappropriate for a particular area is unlikely to be seen by the intended audience and can spawn distracting and non-productive discussions, as well as splitting otherwise useful discussions into multiple channels. Political, religious, or legal discussions are considered non constructive on Official Daybreak Games Forums.
    • Spam - communication without meaningful content that does not add to the conversation. Some examples are: +1, first, bump, /agree, etc.
    • Cross-posting - posting the same topic or conversation repeatedly and/or across multiple avenues of communication in an attempt to gain attention for an issue. This splits conversation into multiple channels. If a conversation is relevant to multiple groups, players may post a link to the main conversation. We also do not allow posting a new thread on a topic that is already being discussed, as it spreads conversation out and makes it harder to gather the appropriate feedback.
    • Naming/Accusing - Openly accusing another player or group of misbehavior results in non-constructive discussion and is not allowed. You may discuss the type of behavior at issue, but specifically naming individuals or groups is not allowed. In cases of exploiting, harassment or other violations of conduct, please submit a ticket to Customer Service for investigation.
    • Disrupting Official Threads - these are created to gather feedback on specific issues or topics relevant to Daybreak Games. Do not post about other topics, or use the thread as a platform to attempt to advance another agenda.
    • Polling/Petitioning – The creation of petitions or polls are not permitted in Daybreak Games communications channels.
    3) Do not troll or make personal attacks - Trolling and attacking others is not allowed on Daybreak Games Forums or other Daybreak Games-maintained communication channels.

    • Trolling is posting provocatively with reasonable expectation of provoking an emotional response (intentional or not). Trolling can include:
    • Non-constructive feedback or comments.
    • Nerf Calls - Openly calling for "Nerfs" (blanket reductions to abilities) is not allowed. If you feel something is overpowered or needs to be toned back, post your constructive comments and explanations.
    • Accusing Others of Trolling - Calling someone a troll or accusing them of trolling is a form of trolling in itself. If you feel someone is behaving in a manner not consistent with these rules, please use the "Report this post to a Moderator" function on the forums.
    • Excessive Reporting of Posts - Using the "Report this post to a Moderator" function of the forums to draw attention to a specific cause, to target an individual or to bypass a forum suspension or ban is considered trolling, particularly if it is used frequently for the purpose.
    • Personal attacks - Do not insult, degrade or criticize any person or group of people. Personal attacks are hurtful, often lead to response in kind and destroy useful discussion.
    • Examples of personal attacks include calling someone stupid, saying "You suck," "I wish you would die," or "You should be fired."
    • Attacking groups of people, companies, and other countries is similarly prohibited.
    • Attacks specifically regarding race, religion or sexual orientation are grounds for immediate suspension or banning.
    4) Do not reveal account information- While most areas of our games are valid topics for discussion, Customer Service (GM) interactions are sensitive, due to privacy concerns. If discussing CS interactions, the comments must be kept constructive, civil and without revealing personal or account information.

    5) Profanity - Because Daybreak Games appeals to a broad audience, the use of profanity is not permissible in any Daybreak Games communication medium. Do not intentionally evade the word filter or partially mask profanity by the substituting characters or words. The intent will still be clear. Either use all symbols or find another word choice (preferable). Do not include profanity or inappropriate links or images.

    6) Signatures are welcome - Daybreak Games forums allow posters to use custom signatures. The current maximum size allowed for a signature is 350px tall, 500px wide (including any text) and1500KB. Any signatures considered inappropriate may be removed. Repeated violations may result in the removal of your ability to use custom signatures.

    7) Unsupported Trading - Do not participate in or solicit trades beyond what is possible using the broker or trade window in-game. For example: do not advertise leveling or gearing services, selling raid resets, or trading names.

    8) Abide by moderator direction - If you disagree with a moderator or employee's actions, do not discuss or challenge the matter in forum posts. Contact a member of the Community team and clearly state your concerns.


    These rules are not comprehensive and are provided as a general outline of conduct for Daybreak Games-maintained forums and communication channels. Failure to follow these rules or any direction from Daybreak Games staff or volunteers may result in your posting privileges being suspended, either temporarily or permanently.
    • Like x 52
  2. Mepps Sr. Community Manager

    Players who accumulate an excessive number of warnings/guidelines violations may have their forum access restricted, up to and including suspension and permanent bans. Please review the forum guidelines above if you have any questions, and take the time to read any warnings issued.
    • Like x 12
  3. Mepps Sr. Community Manager

    Players new to the forums must have their first posts approved by a moderator manually. Approvals only happen during business hours.
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  4. Mepps Sr. Community Manager

    9) Abuse-Free Zone

    The DCUO forums and official communication channels are a strictly abuse-free zone. Personal insults, attacks, and bullying will not be tolerated. Continual violations of this rule will result in swift termination of your discussion privileges.

    Players will keep discussion and criticism to the game, features, philosophies, and so on. Players will not attack other players or developers on any sort of personal level; this includes simple insults, suggestions players quit the game, calls for people to be fired, threats of real world harm, and any other bullying or abusive tactic.

    To appeal such a warning, players must contact the community manager (Mepps) via private message. Any sort of challenging of moderation in a public venue will result in additional warnings up to account termination.


    A NOTE ON COMPLAINTS: Many players warned for violating this Abuse-Free policy will complain that their "free speech" is being censored, that their (negative) opinions are being hidden, that moderation insisting on basic human decency is coercive, or other bizarre and outlandish claims. These are inaccurate.

    Once you have been warned and lost your discussion privileges because of repeated abuse, it is not your free speech, your opinions, or your ideas that are unwelcome here. You are unwelcome here. You, personally, as an abusive and toxic human are unwelcome here in the DCUO community.

    Please act accordingly to prevent any future misunderstandings.
    • Like x 27
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