Dear Devs I have a major problem with my secondary DPS artifact's breakthrough to level 100 I gathered catalysts and bought some catalysts from the broker to get an artifact to level 100 and something weird happened. I added the seal of preservation to break it through but it failed, i tried to break through again since i had 3 with me and the second one didn't disapear but all the catalyst did... I tried to search my inventory again and i couldnt find it, Besides the artifact label acts a little weird now... I got the 2 seal but id doesn't appear in the menu. So i lost the cathalyst i gahtered for several weeks and 3Mil$ ingame money... Please help me fix this, Thank you https://imgur.com/a/K0UreFU ~Zurox
Yes. I put it in automaticaly , i never had a problem like this In the second try of the brakethrough all the catalysts wanished instead of the seal And i payed money and gathered catalyst for it
You sure you used the correct word? Because you have to put the seals in manually. They are not added automatically.
I had the same issue and contacted help about it, their only suggestion was to reach out to others in the forum.
Did you? Because in this thread you started, you didn't mention losing catalysts: https://forums.daybreakgames.com/dcuo/index.php?threads/artifact-issue-and-no-help-from-dcuo.297411/