Hello! I ran into such a problem. On September 4, I decided to transfer one item of my character to another character of the same account. My whole bank was full and I decided to do it by mail. When I left the character whom I was sending the letter to go to the character (recipient), I found that all my characters had left. As it turned out then, it was a technical error and all the characters were restored. After that, the item that I mailed just disappeared. He is not anywhere, on any character. I waited a few days and decided to contact support, but they could not help me, because they have no records that I sent this item by mail. Guys, has anyone else encountered such a problem?
Yes Yes Yes! I noticed this too! I sent a couple of collections, but they did not reach after working on the server. Only I did not contact support.
lol ... I thought that I was one such loser .. I mailed a couple of collections that disappeared somewhere ... but don’t wait from the support of another, they can never really help .. I know this, therefore I do not appeal to them.
If you compare me and you, then in this situation you are even a winner, because I mailed the rarest item from my inventory ...
Someone from my league spoke about this, but not with me. From now on, you will send things through the bank. But can’t support really do this?
Support did not help. That's what they answered me "https://forums.daybreakgames.com/dcuo/index.php. The developers often look to the forums for feedback on game content and you may rally support from other players there too; which often helps your case with the developers. Unfortunately, in this case, we are not able to assist you due not being able to verify your claim. As we will not be able to assist you, we consider this matter closed. Any update to this ticket will go unanswered. "
