Didnt get montly replay badges

Discussion in 'PC Account Support' started by AlexanderUnder, Dec 11, 2015.

  1. AlexanderUnder Level 30

    Hi there
    So question is
    Why i didnt get free 150 Replay Badges as a member? Cuz i bought membership 10\11\15 and update membership today and got my 500 Sc reward but didnt get 150 replays. Any reasons why?
    AlexanderUnder, Dec 11, 2015
    #1

  2. LadyLightning Issue Tracker Volunteer

    I'm quite sure those are booked seperate. Did it auto-renew or did you extend the membership manually? Has the new cycle already begun?
    LadyLightning, Dec 12, 2015
    #2

  3. AlexanderUnder Level 30

    I updated my membership via Daybreakgames site manually. Guess so, new cycle alrdy begun, or i wouldnt get 500 sc rewaard, right?
    AlexanderUnder, Dec 12, 2015
    #3 Last edited by AlexanderUnder, Dec 12, 2015

  4. LadyLightning Issue Tracker Volunteer

    As far as I know, the DBC can be delivered upon purchase, but the replay badges are delivered 30 days after you received the previous.
    LadyLightning, Dec 13, 2015
    #4

  5. veneficus OP truncus Committed Player

    they will come thru.. if not your outta luck because DBG customer service is horrendous...
    veneficus OP truncus, Dec 13, 2015
    #5

  6. AlexanderUnder Level 30

    Ok, ill wait 30 days, and ll see if they come up to me. Thx for info btw.
    AlexanderUnder, Dec 13, 2015
    #6

  7. LadyLightning Issue Tracker Volunteer

    And don't let others pull you down: The Daybreak support is slow, but they do answer tickets. If you are really curious when you will get your RPB, just send a ticket to the support.
    LadyLightning, Dec 14, 2015
    #7 Last edited by LadyLightning, Dec 14, 2015

  8. AlexanderUnder Level 30

    Yeah, sure. And could u pls tell me what exactly should i do if ll wont get RPB? Just send message via support's team DCUO email or?
    AlexanderUnder, Dec 14, 2015
    #8

  9. LadyLightning Issue Tracker Volunteer

    Send them a ticket here: https://help.daybreakgames.com/app/ask/
    LadyLightning, Dec 14, 2015
    #9

  10. AlexanderUnder Level 30

    AlexanderUnder, Dec 14, 2015
    #10