Up-Votes Needed @devs "There was a data issue which requires a new login"

Discussion in 'Arkham Asylum (Bug Reports)' started by ghostlyhunter7, Oct 21, 2023.

  1. ghostlyhunter7 Level 30

    The game keeps crashing every few minutes, giving me this error: "There was a data issue which requires a new login. Please login again." This is an error that has already been reported in years like 2016 and 2017, and I need to know what solution you guys found for it. Even though I have been working with the support team, and there, Skylar tells me that it is a Game issue, so only you guys, devs, can help me. Please.
    • Like x 1
  2. ghostlyhunter7 Level 30

    Hey, Devs, good morning. Just to see if you have any updates or answers to my situation. The error continues to persist in my game, and the truth is that it is impossible for me to continue like this. Even to complete the daily quests, I need to relog the game up to three or four times.
  3. ghostlyhunter7 Level 30

    The error that keeps telling me shows 0×0022,33,0
  4. ghostlyhunter7 Level 30

    The platform I use to play is my PC. I'm not sure what other information I can give you so you can help me. Only, and this is just to insist a little on that, it is a report that has been made previously, in 2016 and 2017, by other members, but I have not found the solution that you have offered at that time.
  5. ghostlyhunter7 Level 30

    @Mepps @devs What's wrong, no one knows what to do with this particular game issue?
    • Like x 1
  6. Mepps Sr. Community Manager

    Please check your private messages. Thanks!
    • Like x 1
  7. ghostlyhunter7 Level 30

    Hey, @Mepps, sorry, How can I access my private messages?
  8. TheLorax 15000 Post Club

    Top of the page where it says "Inbox".
    • Like x 1
  9. ghostlyhunter7 Level 30

    Thank you TheLorax. Thanks a lot!
    • Like x 1
  10. ghostlyhunter7 Level 30

    Sup guys, @mepps, @dev Still haven't found what could be happening? Despite being an issue reported in the past, by several members?
  11. ghostlyhunter7 Level 30

    The situation persists in the same way in my game, making it impossible for me to complete the missions.
  12. ghostlyhunter7 Level 30

    Oh My God! What is wrong with this game????? Still the same situation, and nobody say nothing???
  13. ghostlyhunter7 Level 30

    @devs @mepps How can I encourage myself to invest more money in this game? If every time I try to do a mission I have to relog at least three or four times, even the simplest ones, not to mention raids or alerts?
  14. sebfm Well-Known Player

  15. ghostlyhunter7 Level 30

    Seven times trying to log in with Fireshadow7, and nothing, it won't let me play due to this situation where there is no one who can offer me at least some possible answer. @dev @mepps What's wrong with my game?????????
  16. ghostlyhunter7 Level 30

    Thanks, @sebfm, for your help, but the support team has already attended to my case, and tells me that it is a bug that must be addressed by the developers.
  17. WuTang°KillaBee New Player


    Hey Hey, I solved the problem by going into the 'Network'' on the Playstation. Select ''Set Up Network Connection'' ; select your connection method (Wi-Fi or LAN), then leave everything on ''AUTOMATIC'', you don't have to specify host and proxy. The exciting part is in the DNS .. also to ''AUTOMATIC''. - Done. :) If it doesn't work, change the DNS to 8.8.8.8. and 8.8.4.4.