I haven't played in around a year or two and i decided to log in to see if yous have changed anything just to find out all of my characters have been deleted??! please help..
if its not the test server and you are an eu player you maybe just logged in on the us server sometimes the launcher switches from eu to us. i was freaked out when this happend the first time
Once they started testing the revamp they went with that test server version, meaning the toons we had before that disappeared. If you were testing during the revamp, then your toons should still be there.