Black screen on launchpad

Discussion in 'Game Support' started by TmJ, Apr 20, 2013.

  1. TmJ New Player

    I had to uninstall dcuo due to pc problems and i downloaded it yesterday
    The launcher doesnt load , can't connect it just goes to black and nothing happens
    I tried uninstalling , re-downloading still getting same issue please HELP me!!!
    (Downloaded through steam)
    Screen :
    [IMG]
    TmJ, Apr 20, 2013
    #1 Last edited by TmJ, Apr 20, 2013

  2. TSR-AlexS Customer Service

    Does your system meet the minimum system requirements to play the game? What are your system specs?
    TSR-AlexS, Apr 21, 2013
    #2

  3. TmJ New Player

    Yes it does , i sent system specs with the ticket
    TmJ, Apr 22, 2013
    #3

  4. TSR-AlexS Customer Service

    Excellent! Feel free to pm Sean or myself your ticket reference number. We'll be more than happy to look over it for you.
    TSR-AlexS, Apr 22, 2013
    #4

  5. devguy123 New Player

    I'm having the same problem right now, any insight on how to help or fix the problem? My E-mail address is Darkrift69@hotmail.com Please try and help!
    devguy123, Nov 26, 2013
    #5