Whenever I complete an On-Duty mission for the first time on any toon, the audio cuts out. Logging in and out doesn't work to fix it, you have to actually exit the entire game. To reproduce: Create a new toon. Enter any On Duty Alert/Raid (example, I recently did Area 51, Gorilla Island and Bludhaven and this all happened). After finishing the content for the first time on that toon, your audio will cut out. Exit the game, use the same toon (audio should be back by now) Do another On Duty mission for the first time on that toon Upon completion your sound will cut out again. This happens anytime you complete something for the first time, and doesn't usually happen after that. It's very annoying/off-putting for any new player because everytime they finish something new they have to turn off their game to get the sound back.