All Access Reward Info Request

Discussion in 'Gotham City (General Gameplay)' started by Highplains Sailor, Jan 1, 2021.

  1. Highplains Sailor Well-Known Player

    Hello,
    I've been pretty ill since September and I haven''t been able to claim my monthly All Access 500 DBC reward due to lack of a PC in the hospital and during Rehab (had to learn to walk again). Right now I am visiting relatives in NJ while I try to recuperate from all the stuff that's happened to me. I''ve logged onto the website (this laptop I am using does not have any of the Daybreak games installed) but I can't seem to be able to claim my All Access reward (expires on the 16th). Do I need to claim it via the game vice the website? Thinking of putting in a Support Ticket in this regard.

    Thanks much for any advice. Thanks.
  2. Proxystar #Perception

    You have to actually log in to the game and load the marketplace and click the claim icon in the top corner.
    • Like x 2
  3. Tocimus Committed Player

    Good luck. I missed out on about a year's worth. They told me no.
  4. Highplains Sailor Well-Known Player

    Thank you. I thought that was the case but I wasn't sure. I appreciate the response.
    • Like x 1
  5. mrcheap Well-Known Player

    I assume that it would be legal for you to ask a member of your family to log into your account and claim this for you. On the other hand if you have been in Hospital since September you have bigger things to worry about than your $5 worth of DCUO cash. I hope you get well soon. When you are finally home just buy yourself some DCUO cash. I got myself $100 as a Christmas present and bought some decorations, styles, character advances, artifact cats and seals of completion while they were all half price.
  6. Brit Loyal Player

    I really dislike that function about the All Access.

    I've got a sub to SWTOR as well where they give me my Cartel Coins automatically even without logging in. I buy the annual sub and log in only during the Casino Event and Life Day event each year. It's basically just free money they get.

    Requiring the login and claim is a not-so-subtle way of telling your customers "Hey. If you're not going to play for a bit, please go ahead and un-sub. We don't want you to give us money while you're away."
    • Like x 2
  7. Proxystar #Perception

    It used to give it automatically but they changed it at Daybreak, I don't know why, it seemed possibly that they didn't want lifetime accounts just collecting free DBC forever, that's the impression I got at the time the change was made at least.
  8. Highplains Sailor Well-Known Player

    Its the same way for STO. No logging in required. I suppose I could install the game on this laptop I am currently using just to claim the rewards, but I don't think I'm going to bother with that. I do thank everyone for their responses.
  9. Eve YouTuber

    Account sharing is against the TOS though. So It's either he logs in to the game to claim it or not.

    But yeah, I hope you doing well Sailor.
    • Like x 1