All Access Memberships unavailable.

Discussion in 'PC Account Support' started by Voaxghost, Dec 22, 2016.

  1. Voaxghost Well-Known Player

    I am trying to change from a one month subscription (ended today, pending payment from a throw away gift card) to a three month one.
    Its not letting me cancel or start a 3 month one.
    Voaxghost, Dec 22, 2016
    #1

  2. HEALER35 Well-Known Player

    When I try to log in it logs me in but the batman screen stays up there
    HEALER35, Dec 22, 2016
    #2

  3. Voaxghost Well-Known Player

    One would think the sub would auto cancel if the payment failed. ><
    Voaxghost, Dec 22, 2016
    #3

  4. LadyLightning Issue Tracker Volunteer

    Contact Daybreak Games support asap. If the membership renewed on the invalid card and the payment failed, then you account will be suspended until you send Daybreak Games the money.
    The cause of this seems to be that you tried to cancel after it renewed and the payment failed.

    Only the support can help you.
    LadyLightning, Dec 24, 2016
    #4

  5. Voaxghost Well-Known Player

    The membership didn't renew. I checked. 6/6 character slots.
    Voaxghost, Dec 24, 2016
    #5