Downtime Server Downtime - April 12, 2016 - Status Update

Discussion in 'Announcements' started by Mepps, Apr 12, 2016.

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  1. Mepps Sr. Community Manager

    Hi all,

    First, we want to thank you for your patience with the server stability issues we have experienced over the last few days. We are very sorry for the downtime and for how long the problem has persisted. We are continuing to work on the issue and will resolve it as soon as possible.

    Later today, we will bring the servers down for a planned maintenance that will allow us to enable Episode 23, publish the bug fixes from last week (including fixes for voice chat) that were un-published Sunday as part of our troubleshooting efforts, and deploy more tools so that we can better track down the overall issue.

    Additionally, we will implement a slightly lower than usual population cap, so you may temporarily see the login queue more frequently than you are used to. (Remember, members have login priority over paying non-members, who have priority over free players.) We will raise the cap as possible as we monitor for stability.

    Keep an eye here on the announcements forum for additional updates as they are available.

    --

    All servers will be taken offline at 2:45PM PDT (11:45PM CEST) on April 12, 2016, for scheduled maintenance. Downtime may last up to two hours.

    Click here for the full update notes.

    Update: All worlds are now online.
    • Like x 19
    Mepps, Apr 12, 2016
    #1 Last edited by Mepps, Apr 12, 2016

  2. SparklingMayo Well-Known Player

    Excellent, thank you
    • Like x 1
    SparklingMayo, Apr 12, 2016
    #2

  3. TigerLords oNaruto Active Player

    What about the screen resolution?
    TigerLords oNaruto, Apr 12, 2016
    #3

  4. TigerLords oNaruto Active Player

    i still can't see my power bar
    • Like x 1
    TigerLords oNaruto, Apr 12, 2016
    #4

  5. Throes New Player

    I have yet to have any problems so this is news to me.
    Throes, Apr 12, 2016
    #5

  6. TigerLords oNaruto Active Player

    also i haven't got my monthly replays or loyalty points
    TigerLords oNaruto, Apr 12, 2016
    #6

  7. True Lasombra Well-Known Player

    Kind o lame a bit...For those that come back from work! Why not do this during day as it should?
    • Like x 2
    True Lasombra, Apr 12, 2016
    #7 Last edited by True Lasombra, Apr 12, 2016

  8. TigerLords oNaruto Active Player

    i'll put a pick up 1 sec
    TigerLords oNaruto, Apr 12, 2016
    #8

  9. TigerLords oNaruto Active Player

    [IMG]
    see this is my dc life right now :(
    • Like x 1
    TigerLords oNaruto, Apr 12, 2016
    #9

  10. TigerLords oNaruto Active Player

    and yes my screen scale is all the way to the right before you ask
    TigerLords oNaruto, Apr 12, 2016
    #10 Last edited by TigerLords oNaruto, Apr 12, 2016

  11. True Lasombra Well-Known Player

    ARGH!!1 men!! I feel ya :)
    • Like x 1
    True Lasombra, Apr 12, 2016
    #11

  12. Splinter Cell Dedicated Player

    Anyone else still having issues with audio in the game? Or their settings only showing 4 tabs? Or not detecting your controller on PC?
    Splinter Cell, Apr 12, 2016
    #12

  13. inferno Loyal Player

    I hope it will be a successful fix.
    inferno, Apr 12, 2016
    #13

  14. Lord Jareth Steadfast Player

    ty for the info mepps.
    Lord Jareth, Apr 12, 2016
    #14

  15. Krossssss Well-Known Player

    Could you add the E S T time zone;)
    Krossssss, Apr 12, 2016
    #15 Last edited by Krossssss, Apr 12, 2016

  16. MrMigraine Devoted Player

    Thank you and the team for all of your hard work.

    If I lived anywhere near Austin, I'd bring you donuts. :D
    • Like x 1
    MrMigraine, Apr 12, 2016
    #16

  17. CaptainxHazard New Player

    lol you really cant add 3 hours?
    • Like x 2
    CaptainxHazard, Apr 12, 2016
    #17

  18. BigAl Devoted Player

    So, take a couple days off? Got it. :cool:
    • Like x 1
    BigAl, Apr 12, 2016
    #18

  19. LadyLightning Issue Tracker Volunteer

    Your setting file have become corrupted by the update. That is a local problem on your PC.

    Rename, move or delete the SaveData folder in
    My Document / My Games / DC Universe Online
    Then do Vallidate Game Assets.

    What this will do is to reset your settings to default. If you want to keep your screenshots, then you better move the folder.
    LadyLightning, Apr 12, 2016
    #19

  20. FieryStarx New Player

    Thank you for the update and hard work. I hope everything goes well and fixed for everyone. Keep up the good work. Love Dcuo.

    Also Mepps, the R&D archives seem to not save in the archive tab. Everything go back to the default tab after closing the game and relog. Hope you can look into it soon.
    • Like x 1
    FieryStarx, Apr 12, 2016
    #20 Last edited by FieryStarx, Apr 12, 2016
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