SOE Ticket?

I sent a ticket to SOE 2 days ago and still no respond whatsoever. How long it usually takes to get respond? Thanks.

Sorry, already got answer, my bad.

I am tired of being bounced back and fourth from tech and hardware support saying its each others job ....i want to submit a ticket for 1000 marketplace cash...or a refund of 9.99....2 freakin days between numbers...im sick of it i and want some answers ...no more he said she said ....now who is in charge of all this...seems like noone knows nothin...customer service sucks....i just want what i purchased...how many complaints is it gonna take for soe to do there freakin jobs...

I have had this game since launch and its just getting worse and worse...problem after problem...

SOE.COM support is about as good as level 1 support for most ISPs. Just as terrible as them too.

Please pm me your ticket reference number and I'll happy to get to the bottom line of this.