Tons of Application Error 1000 & 1005 events

Discussion in 'Player Support' started by Unfleshed, Dec 21, 2012.

  1. Unfleshed

    I have been playing Planetside 2 for about two weeks now and things have been going relatively smoothly. The game would sometimes freeze but after I minimized the game and opened it back up it would continue to work. Today was the first time the freeze actually lead to a crash. I went into windows event viewer and found out the game has been racking up application errors for the entire time I have been playing the game. I have 50+ errors from just the past 7 days. My friend who does not play the game nearly as much as me has a few of these same error 1000 and 1005s as well. Does anyone know why these are happening and a way to prevent them? Here are examples of the errors

    Error 1000 Example:

    Log Name: Application
    Source: Application Error
    Date: 12/21/2012 5:01:24 PM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: XXXX
    Description:
    Faulting application name: PlanetSide2.exe, version: 0.0.0.0, time stamp: 0x50d2d8a1
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x7fffffff
    Faulting process id: 0x1348
    Faulting application start time: 0x01cddfc642dd3e4f
    Faulting application path: C:\Users\Public\Sony Online Entertainment\Installed Games\PlanetSide 2\PlanetSide2.exe
    Faulting module path: unknown
    Report Id: f5563d28-4bb9-11e2-9b71-bcaec574c13d
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-12-21T22:01:24.000000000Z" />
    <EventRecordID>31904</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Ramin-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>PlanetSide2.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>50d2d8a1</Data>
    <Data>unknown</Data>
    <Data>0.0.0.0</Data>
    <Data>00000000</Data>
    <Data>c0000005</Data>
    <Data>7fffffff</Data>
    <Data>1348</Data>
    <Data>01cddfc642dd3e4f</Data>
    <Data>C:\Users\Public\Sony Online Entertainment\Installed Games\PlanetSide 2\PlanetSide2.exe</Data>
    <Data>unknown</Data>
    <Data>f5563d28-4bb9-11e2-9b71-bcaec574c13d</Data>
    </EventData>
    </Event>
    Error 1005 Example:
    Log Name: Application
    Source: Application Error
    Date: 12/21/2012 12:23:08 AM
    Event ID: 1005
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: XXXXX
    Description:
    Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program PlanetSide2.exe because of this error.

    Program: PlanetSide2.exe
    File:

    The error value is listed in the Additional Data section.
    User Action
    1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
    2. If the file still cannot be accessed and
    - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
    - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
    3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
    4. If the problem persists, restore the file from a backup copy.
    5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.

    Additional Data
    Error value: 00000000
    Disk type: 0
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="49152">1005</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-12-21T05:23:08.000000000Z" />
    <EventRecordID>31780</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Ramin-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>
    </Data>
    <Data>PlanetSide2.exe</Data>
    <Data>00000000</Data>
    <Data>0</Data>
    </EventData>
    </Event>
  2. Unfleshed

    It's really easy to check these events for those who don't know. Just go to 'run' and type in eventvwr and you will be able to see any application errors that occur on your computer and the program that it is happening to. I also seemed to notice the errors occur at the time of closing the game but I'm just not sure why it is happening.
  3. Veratu SOE

    Just curious, can you check your My Pictures folder and see if there are a bunch of .tmp files in there?
  4. Unfleshed

    If you are referring to the regular My Pictures in the document folder area I looked and there is nothing there; just the regular sample pictures the computer came with
  5. rexbinary

    I'm having the same issue. Every time I play PS2 I get these 1000 and 1005 errors in my event viewer. There are no .tmp files in My Pictures.
  6. Natty Boh

    I'm getting the same errors too lately. The game has started freezing and I need to go into task manager to end the process.
    Error's 1000, 1002 and 1005.
  7. Mortucus

    as far as i know from my experience the game always crashes with errors when closing it down

    from the beta testing to know these errors have always been there
    as for recent crashes they haven't reset the servers for a few weeks now and no maintenance has not been done