I can't buy DBC and premium (HELP)

Discussion in 'Bug Reports' started by FALOS43, Apr 15, 2024.

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  1. FALOS43

    When trying to replenish the balance, DBC issues an error via steam and the website. The same error occurs when trying to purchase a premium subscription.

    I can't contact support, when I try to log in to my account to write about my problem, the page sinks endlessly
    FALOS43, Apr 15, 2024
    #1 Last edited by FALOS43, Apr 15, 2024

  2. Agrozon

    I also can‘t log in to the Support Page or the forum Site. I now had to use my mobile Phone to help log in because strangely it wasn‘t possible via my PC. Endless Loop when registering with captcha. Please help !
    Agrozon, May 3, 2024
    #2

  3. Mithril Community Manager

    Can you share a screenshot of the error that appears? Thanks
    Mithril, May 3, 2024
    #3

  4. Agrozon

    Hi, thanks for the quick reply. i just tried to log in again and it works. the reCAPTCHA option now has a green hook and not an endless circle. after clicking on registration i am logged in directly.
    Agrozon, May 4, 2024
    #4

  5. Mithril Community Manager

    Good to hear, we will be investigating the captcha servers just to be sure.
    Mithril, May 6, 2024
    #5
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