EQ launch starter not working

Discussion in 'Player Support' started by simpleton13, Jan 23, 2021.

  1. simpleton13 New Member

    So I had my dwarf, half elf, and halflings graphics off. I decided to finally turn them on. And the eq launcher isn't working now. Game will not load. It's like the game is running but its not actually running.

    Any thoughts or input on this, Thanks.
  2. Skuz I am become Wrath, the Destroyer of Worlds.

    Is your desktop set to the same resolution as the non windowed mode resolution you are using? I recall a lot of gfx cards don't like it if the two are not the same.

    Other things to try:

    Right Mouse button Click the EQ Icon, select Properties then compatibility then put a check in the box for "disable full screen optimizations" hit apply then run as administrator the first time you log in

    Run a file check from the EQ Launcher
    (HOW? - https://help.daybreakgames.com/hc/e...73-How-do-I-validate-game-files-in-EverQuest-)

    Download & install a fresh copy of Direct X 9c
    (LINK - https://www.microsoft.com/en-us/download/details.aspx?id=8109)

    Download & install the latest C++ runtimes
    (LINK - https://support.microsoft.com/en-gb/help/2977003/the-latest-supported-visual-c-downloads)

    Check what Graphics hardware you are using & uninstall the old drivers & re-install the latest WHQL drivers for it or a new copy of the current drivers if you already have the latest ones.

    Also rarely causes a crash problem but worth doing anyway for better performance is to add eqgame.exe & LaunchPad.exe to your anti-virus & firewall exceptions list.

  3. Quell New Member

    Skuz, your Direct X 9 link is dead.
  4. Skuz I am become Wrath, the Destroyer of Worlds.

    Yeah the link is currently broken awaiting a fix from Microsoft according to an advisor on the MS community forums, he provides an alternative link for the file.

    Replied on January 28, 2021
    Hello Mate,

    I'm John an Independent Advisor and a Microsoft user like you. I'll be happy to assist you today.

    It looks like the official download link for Directx 9 has been broken. Please check back later and hopefully Microsoft will fix the issue.

    or

    You can download Directx 9 in this alternative site.
    https://www.majorgeeks.com/files/details/micros...

    Click Download Now


    Kindly let me know if this helps or if you have any further concerns.


    Sincerely,

    John DeV
    Independent Advisor
  5. Quell New Member

    Great, thanks. I'll give it a go.